Drive product adoption at scale and accelerate time to value
CoWalk learns your product and each user's context, then guides, answers, nudges, or acts inside the app to help customers reach value faster
One-line integration. First value in 24 hours.
The challenge
Selling your product is hard - ensuring users actually realize its value is even harder
Teams still rely on docs, onboarding calls, support tickets, emails, and dashboards to drive customer outcomes. But users need help in the moment they are trying to get something done.
That gap slows onboarding, weakens adoption, creates avoidable support load, and causes teams to miss expansion and feedback signals that were already visible in product behavior.
What CoWalk does
The product adoption agent you've been missing
CoWalk enables your team to scale adoption across every account by turning static playbooks into real-time, in-product execution. The result: faster time-to-value, higher engagement, and reduced churn, without growing the team.
CoWalk automatically learns your application, maps screens and actions, and understands where users are in their journey.
Then it combines that with context - who the user is, what segment they belong to, what they have already done, what they are trying to accomplish, and what signals they are showing right now.
That is how CoWalk knows when to:
- Guide the user through a workflow
- Answer a question in context
- Take actions on the user’s behalf
- Suggest the next best step
- Help the user recover when they get stuck
- Collect feedback and sentiment in the flow of work
- Escalate to a human when needed
Why this matters across the account
Reach all customer users, not just the champion
Most customer-facing motions depend on a few stakeholders, power users, or internal champions. CoWalk gives you a direct in-product channel to drive adoption and collect feedback from all customer users.
That means stronger stickiness, broader product engagement across the account, and less dependence on any one person inside the customer organization.
Broader adoption
Drive adoption across more users in each customer account.
Broader feedback
Collect signals from users beyond the usual stakeholder group.
Stronger stickiness
Reduce account risk caused by reliance on a single champion.
How it works
1. Define the goal
Tell CoWalk what the user journey should accomplish.
2. CoWalk learns the product and the user context
It maps screens, actions, and paths automatically, then combines them with user, account, and behavioral context.
3. The experience runs inside your product
Users get help in the flow of work - guidance, answers, nudges, actions, and the next best step.
Solutions
Onboarding & Activation
Guide users to first value with personalized in-product onboarding.
Learn more →Adoption & In-App Help
Reduce friction with contextual support and workflow guidance.
Learn more →Expansion & Retention
Detect readiness, risk, and next-best actions from product behavior.
Learn more →Feedback & Insights
Capture customer input in context and connect it to product usage.
Learn more →Why CoWalk is different
Not just guidance. Not just analytics. Execution.
Most tools either show guidance, collect product data, or trigger playbooks outside the product.
CoWalk turns strategy into action inside the product itself.
Your team defines goals. CoWalk helps execute the motion in the user’s moment of need.
Outcomes
Faster onboarding
Get users to value without waiting for training, docs, or another meeting.
Better adoption
Support users as they work, not after they get stuck.
Lower support load
Resolve routine friction in-product before it becomes a ticket.
More natural expansion
Spot readiness and prompt the next step at the right moment.
Faster feedback loops
Capture what users need while the context is still fresh.
Help customers succeed inside your product
See how CoWalk turns product usage into onboarding, adoption, and growth.