Get users to first value faster

CoWalk turns onboarding goals into personalized in-product experiences based on user segment, product context, and real progress.

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The challenge

Onboarding breaks when it depends on generic flows and manual follow-up

New users do not want to leave the product for docs, training videos, or another support call. And static tours rarely match what different users actually need.

Onboarding breaks when it depends on generic flows and manual follow-up illustration

What CoWalk does

Turn onboarding strategy into in-product execution

With CoWalk, your team defines the goal in plain language. CoWalk then creates the in-product experience needed to guide users there.

It can:

  • Personalize onboarding by role, segment, or account type
  • Guide users through key setup steps
  • Answer questions as they arise
  • Remind users about incomplete milestones
  • Adapt the journey based on progress and context
Turn onboarding strategy into in-product execution illustration

Why it matters

Replace generic onboarding with context-aware activation

Instead of forcing every new account through the same checklist, CoWalk helps each user move toward value in a way that matches what matters for them.

Replace generic onboarding with context-aware activation illustration

Why it matters

Drive onboarding beyond a single stakeholder

Because CoWalk works in-product, you are not limited to onboarding a single stakeholder or champion.

You can drive adoption across the full set of end users who need to succeed for the account to stick.

Drive onboarding beyond a single stakeholder illustration

Outcomes

Faster time to first value

Higher activation rates

Fewer onboarding meetings

Less manual follow-up from CS and support

Broader adoption across the customer organization

Show users the path to value inside the product

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